Africa-Press – Eswatini. The Ministry of Home Affairs is taking major steps to modernise Eswatini’s immigration and civil registration landscape, which has been hailed as a new era of technologically driven service delivery set at strengthening national security, efficiency, and public convenience.
The Ministry has accelerated the development of the E-Visa and E-Permits system, a milestone that will significantly transform how citizens, residents, investors, and visitors access immigration services.
In its latest 2025/26 Second Quarter Performance Report, the Ministry confirmed that the digital platform is progressing steadily, noting that testing of the system has already commenced.
The report explains that the system has reached an advanced stage of development and has already undergone initial online activation.
It states that the digital migration is part of the Ministry’s ongoing efforts to modernise internal processes and align Eswatini with global digital trends in immigration management.
According to the report, “the E-Visa and E-Permits system has been activated online for testing, and preparatory work is underway to ensure full functionality before national roll-out.
” The report further highlights the Ministry’s commitment to ensuring that once fully operational, the system will “improve processing timelines, enhance border efficiency, and reduce manual handling of documents by introducing a secure digital platform for visa and permit applications.”
The Ministry also noted that preparations for implementation include capacity-building of front-line immigration officers.
As stated in the report, training of staff is being undertaken so that “personnel at border posts and head office are adequately equipped to use the system once it becomes functional for public access.”
This will ensure seamless integration and quality service delivery once the digital system is officially launched.
Moreover, beyond improving the traveller experience, the report emphasises the system’s security benefits, noting that digital screening, automated processing, and electronic record-keeping will help “strengthen national security and reduce opportunities for malpractice associated with manual systems.”
This digital transformation is a central pillar in the Ministry’s vision of delivering world-class, transparent, and people-centred services.
The move to electronic immigration services places Eswatini among progressive nations using technology to enhance governance, manage population movement effectively, and support economic growth by creating a more investor-friendly, travel-friendly, and efficient immigration framework.
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