Africa-Press – Eswatini. The launch of the Business One Stop Shop (BOSS) will serve as a catalyst in improving Eswatini’s investment environment.
This observation was made by Prime Minister Russell Mmiso Dlamini on May 14, 2025 when launching the BOSS in Mbabane. This initiative aims to enhance the investment experience by providing a centralized location where investors can access all necessary services for setting up their businesses in the country.
Key Highlights of the Launch
– Response to His Majesty’s Call: The BOSS initiative aligns with His Majesty’s ‘Nkwe’ call for a centralized and efficient service to serve investors better, as emphasized during the State Opening of Parliament.
– Investment Conference Timing: The launch coincides with Eswatini’s inaugural Investment Conference, bringing together key stakeholders to promote significant investments and economic growth.
– Addressing Red Tape: The establishment of BOSS comes after a mapping report identified duplications in processes aimed at reducing bureaucratic obstacles for investors.
Importance of BOSS
– Centralized Service Delivery: BOSS is designed to offer a streamlined service for obtaining work permits, licenses, and other necessary approvals, which is critical for improving the investment climate.
– Support for Economic Growth: This initiative is part of the government’s broader vision to create a business-ready environment, aligning with the Government Programme of Action for 2024/25 to 2028/29.
– Impact on Global Indices: The effective functioning of BOSS is expected to positively influence the World Bank B-Ready Index and the Global Competitive Index, which assess the ease of doing business in various economies.
Future Plans and Implementation
– Phased Rollout: The implementation of BOSS will occur in phases, starting with a hybrid model that includes both physical and online services, progressing towards a fully online interface as part of the country’s e-Government strategy.
– Collaboration with International Bodies: The launch has received support from the European Union and the International Trade Centre (ITC), which provided expert guidance on best practices for establishing a one stop shop.
– Commitment to Investor Confidence: The government aims to address existing business bottlenecks and improve service delivery, fostering greater investor confidence in Eswatini’s business environment.
Conclusion
With the official opening of the Eswatini Business One Stop Shop (BOSS), the government is taking significant steps to enhance the investment landscape and streamline processes for businesses. This initiative represents a commitment to creating a more inviting and efficient environment for investors, which is essential for the nation’s economic development.
Attendants
The event was also attended by Minister of Commerce, Industry and Trade Manqoba Khumalo, who was among the speakers at the event. He also introduced the PM at the event. European Union (EU) Ambassador to Eswatini Karsten Mecklenburg also made his remarks, committing EU’s assistance to Eswatini’s development initiatives.
African Export and Import (AFREXIM) Bank Representative Glenmore Zinawa also pledged his instituion’s support towards Eswatini’s initiatives. He said the country was on the right direction in launching the BOSS because others countries that had done the same were prosperous.
Other attendants at the event included Senators and Members of Parliament (MPs), such as Wilton Nkambule (Motshane), Mashayinkonjane Nhlengetfwa (Manzini North), Senator Prince Ngangabani, and Stukkie Motsa, among others.
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