Africa-Press – Ghana. In his book, “The Age of Agile,” Steve Denning, former programme director of knowledge management at the World Bank, discusses a “Copernican revolution” of management that emphasises why innovations are no longer optional, but a necessity to the success of traditional banks.
This requires an organisational cultural transformation, Denning validly argues, and especially at banks that have long been driven by traditional metrics. The Denning scenario fundamentally captures the FirstBank story.
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