Africa-Press – Ghana. The Japan International Cooperation Agency (JICA), has opened the second cohort of the Third Country Training Programme (TCTP) on “Kaizen for Enhanced Public Service Delivery” for English-speaking West African countries.
The ceremony, held in partnership with the Civil Service Training Centre (CSTC), brought together 30 participants from Liberia, Sierra Leone, Nigeria and Ghana, as well as officials from the Office of the Head of Civil Service, members of the diplomatic community and partners from JICA.
A statement issued to the Ghana News Agency, on Thursday, in Accra, Madam Momoko Suzuki, JICA’s Chief Representative in Ghana, said the programme was important to strengthen collaboration among participating countries.
She said inefficiencies, delays and resource constraints continued to challenge public service delivery across the sub-region, adding that such shared issues require collective solutions.
She encouraged foreign missions and civil service institutions within the participating countries to deepen their partnership with the CSTC in order to expand future cohorts and sustain the growing regional network.
The release said complementary statements were delivered by the Ambassador of Liberia to Ghana, H.E. Musa Jatu-Rhule; the Acting High Commissioner of Nigeria to Ghana, H.E. Adeoye Dayo; the Ambassador of Sierra Leone to Ghana, H.E. Mohammed Hassan Kaisamba; and the Counsellor and Deputy Head of Mission of Japan, Mr. Mitori Naoki.
“Their remarks affirmed their countries’ commitment to strengthening civil service systems and advancing regional cooperation in public sector development.”
It said JICA’s collaboration with CSTC spans more than fifteen years, during which it has supported the Centre in institutional development, capacity building and training delivery.
“The CSTC has since evolved into a Centre of Excellence for the West African sub-region, equipped with improved facilities and a modern Learning Management System introduced through JICA’s support.”
According to the statement, the two-week programme includes lectures, practical sessions and study tours. Participants have already completed an online preparatory module in their respective countries.
“The training is designed around the Kaizen philosophy of continuous improvement, which promotes efficiency, teamwork and enhanced service delivery through small but consistent changes.”
It said the CSTC commended JICA and the diplomatic missions for their ongoing support, noting that the programme is expected to strengthen public institutions and contribute to improved services for citizens across West Africa.
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