Africa-Press – Kenya. The retail business school was launched as part of Majid Al Futtaim’s investment in human capital development in Kenya.Kenya has received its first National Industrial Training Authority certified retail training business school.
The institution by Al‐Futtaim Group, that runs the Carrefour stores in Kenya, is Kenya’s first dedicated to training professionals in the retail industry.
Following the accreditation the Majid Al Futtaim Retail Business School, will now be able to offer nationally recognised vocational programmes in key retail disciplines.
The certification allows the school to provide specialised training in fields such as Meat Technology, Retail Food Management, Bakery and Pastry Technology, and Food Service Operations.
The accreditation means the institution’s curriculum now meets Kenya’s national vocational training standards, positioning it as a major private-sector contribution to professional development in the country’s fast-growing retail sector.
Christophe Orcet, Regional Director for East Africa at Majid Al Futtaim Retail, said the certification marks a significant milestone for the company’s workforce development strategy.
“Achieving NITA certification is a moment of pride for us that underscores Majid Al Futtaim’s commitment to advancing the retail industry in Kenya,” Orcet said.
“By becoming the first retailer to secure this national accreditation, we are elevating the capabilities of our workforce of more than 3,000 colleagues while cultivating the next generation of retail leaders.”
He added that equipping employees with standardised, globally competitive skills would strengthen the country’s retail ecosystem and support Kenya’s broader goal of building a highly skilled workforce.
Acting director general of the National Industrial Training Authority, Theresa Wasike, said the certification reflects growing collaboration between industry and the government in addressing skills gaps.
“This accreditation demonstrates strong alignment between private sector investment and national vocational training standards,” Wasike said. “Industry-led initiatives play an important role in addressing skills gaps, supporting youth employment, and strengthening the competitiveness of Kenya’s workforce.”
The Retail Business School was launched in 2024 as part of Majid Al Futtaim’s investment in human capital development in Kenya. In 2025, the school delivered more than 44,700 hours of training, resulting in 500 certifications and 108 internal promotions.
With the NITA accreditation now in place, the programmes offered at the school will provide employees with nationally recognised qualifications that support long-term career progression and professional mobility within the retail sector.
