Africa-Press – Uganda. Uganda Airlines says it has partially restored its flight schedule following temporary disruptions on some of its long-haul and regional services.
In a statement on September 25, 2025, the national carrier informed the public that due to operational challenges, it was experiencing disruptions on our long-haul schedules operated with our Airbus A330-800neo aircraft.
“We are working diligently to restore the long-haul schedule for your future travel needs, and we sincerely apologize for any inconvenience,” the airline said.
A follow-up update on September 26 provided reassurance to passengers that services were resuming.
“We would like to inform you that our schedule has been partially restored. Our ground operations teams across our network are available to support you. Our travel partners have been duly informed of any changes to your travel arrangements and the options available to you,” the statement read.
The airline has not disclosed the exact number of flights affected, but sources indicate that the primary impact was on four routes: London-Gatwick which feeds four weekly flights, Mumbai with three weekly flights, Dubai with four weekly flights, and to some extent, Lagos–Abuja, where the regional Bombardier CRJ aircraft are used on one or two services per week.
Despite the disruptions, Uganda Airlines successfully operated the Dubai route on Friday, Mumbai on Saturday, and London on Sunday.
Uganda Airlines has faced operational hurdles in recent months, particularly with its CRJ-900 regional jets.
In August, Chief Executive Officer Jennifer Bamuturaki revealed before Parliament’s COSASE committee that the CRJs had been grounded frequently due to a shortage of spare parts, a result of the discontinuation of the aircraft type by Mitsubishi Heavy Industries.
She noted that the airline was actively negotiating with alternative suppliers to ensure continued service, emphasizing that the aircraft remained safe to operate.
Uganda Airlines, revived as a state-owned carrier in 2019 after years of inactivity, has been steadily rebuilding its network.
The airline marked a major milestone on May 18, 2025, when it launched direct flights between Entebbe and London Gatwick, a connection absent since British Airways ended services in 2015.
Operating four times weekly with its Airbus A330-800neo, the route expanded Uganda Airlines’ international network and reinforced its role in promoting trade, tourism, and investment for the country.
Uganda Airlines said it remains committed to providing reliable air travel. Its management urges passengers to remain patient as it works toward fully restoring all flights.
“We appreciate your continued support and patience and commit to a full restoration of our flight schedule,” the airline said.
Uganda Airlines’ journey reflects the growing pains of a young national carrier determined to establish Uganda as a key air travel hub in the region.
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