Africa-Press – Zimbabwe. The Zimbabwe Electricity Transmission and Distribution Company (ZETDC), a subsidiary of the Zimbabwe Electricity Supply Authority (ZESA), yesterday announced that all prepaid meters will need to be upgraded to continue accepting tokens. In a statement seen by Pindula News, the power utility stated that this process will be carried out in stages, starting from one area and then moving to the next. Read the statement:
Your Prepaid meter will require an upgrade
All prepaid meters will require upgrading in order for them to continue accepting tokens. Therefore all customers will be required to uprade their prepaid meters.
The exercise will be done in phases from one area to another and schedules will be communicated in due course.
To upgrade your meter, you will receive 3 sets of tokens when you purchase electricity. Upgrading is done by entering all the three sets of tokens in the order they are provided.
Make the smart move today.
The 4 Steps:
Today, the power utility issued an update on the matter notifying power consumers that they can upgrade their meters in “just 4 easy steps”. Read the update:
STEP 1 Purchase electricity You will get three sets of 20-digit tokens when you purchase electricity. The upgrade tokens are generated when you purchase electricity and are not paid for.
STEP 2 Enter the first set of 20-digit tokens Wait until Confirmation is received before proceeding.
STEP 3 Enter the second set of 20-digit tokens Wait until Confirmation is received before proceeding.
STEP 4 Enter the third set of 20-digit tokens Once complete your recharge token (the 3rd token) will be loaded successfully.
ZETDC has stated that if you bought any electricity tokens before the upgrade, you must input them into your meter before the upgrade takes place. ZETDC says it will not take responsibility for any old tokens that were not used or recharged before the upgrade.
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