The Ministry of Transport and Infrastructural Development has set up dedicated provincial hotlines so residents can report potholes and other road defects directly to the authorities.
In a statement on Monday, 19 January 2026, the Ministry urged the public to report serious road defects that need urgent attention to their provincial engineers. Part of the statement reads:
“The Ministry of Transport and Infrastructural Development reaffirms its commitment to safe, reliable, and well-maintained roads for all citizens.
“Our ongoing, significant investment in rehabilitating and maintaining the national road network is central to our mandate.
“To this end, the public is advised that urgent road defects on Regional, Primary, Secondary, and Tertiary roads can be reported directly to our Provincial Roads Engineers, as listed below.
“The Ministry calls on the public to become active partners in road maintenance by reporting potholes and urgent defects. Your vigilance is invaluable.
“Prompt reports enable faster response, efficient resource allocation, and prevent minor issues from becoming hazards.
“As articulated by His Excellency, the President, Cde Dr E.D. Mnangagwa, our inclusive road efforts support the drive of leaving no one and no place behind…
“We have established dedicated HOTLINES in every province. To ensure swift intervention, please contact the Provincial Roads Engineer in your Province directly.
“For quick action, please send clear photos or videos and the precise location.”
For Bulawayo Metropolitan, the Provincial Roads Engineer is Eng. T. Nyikayaramba, who can be reached on 0716 389 676. In Harare Metropolitan, Eng. A. Muchena serves as the Provincial Roads Engineer and can be contacted at 0772 351 730. In Manicaland, Eng. R. Sigauke is the Provincial Roads Engineer, available on 0784 355 892.
Mashonaland Central’s Provincial Roads Engineer is Eng. J. Makokove (0712 883 069), while Mashonaland East is served by Eng. M.T. Pasipamire (0776 951 956). Eng. S. Gomo is the Provincial Roads Engineer for Mashonaland West and can be reached at 0735 721 521. In Masvingo, Eng. A. Chigwereve serves as Provincial Roads Engineer on 0775 305 294.
Matabeleland North’s Provincial Roads Engineer is Eng. X. Ncube (0712 883 052), and Matabeleland South is served by Eng. M. Nkomo (0783 499 271). Finally, Midlands Province’s Provincial Roads Engineer is Eng. S. Kamutema, who can be contacted on 0776 992 634.
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