Africa-Press – Angola. TAAG-Linhas Aéreas de Angola launched this Monday a multidimensional website, with a 24-hour self-service service, which allows passengers to manage reservations, purchase tickets, check-in online in Portuguese, English, French and Spanish.
The platform, already available at www.taag.com, has navigation adaptable to Android and IOS mobile phones, intuitive and easy access to various functionalities.
In addition to booking, purchasing tickets and checking in online, passengers can check routes and connections, among other useful information.
According to a press note, the objective is to add value to the service provided to the general public, and in the segment of its continuous commitment to improving the experience of its customers and passengers.
According to the document, it is yet another commitment to digitization, positioning the new website as the preferred platform for customers and passengers to request services, with various benefits such as greater autonomy, agility and 24/7 security.
Gradually, new features will be incorporated into the website, including the “plusgrade” (auctions), a modality that will allow passengers with tickets to request an upgrade, that is, the opportunity to make an offer to be placed in a higher class to the one for which your original ticket was purchased.
“TAAG thus remains deeply engaged with the excellence, quality and convenience of the service provided to the customer, framing the new website as another stage of its modernization and digitalization process”, reads in the document.
The national flag carrier, has a fleet of 21 aircraft, of which 14 domestic destinations and 13 international, with more than 50 destinations.
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