Africa-Press – Cape verde. CV Interilhas informed this Wednesday, 20th, that, following the breakdown of the Interilhas Ship, which immobilized it for at least four weeks, the ships Liberdadi and Praia D’Aguada will, as of today, extra trips, on the São Vicente/Sal and Santiago/Sal/Boa Vista/Sal routes. The normalization of services is expected by the end of July.
For passengers who had their trips damaged, until the end of July, the company apologizes, guaranteeing the relocation of their trips, according to the available capacity of the ships.
According to him, the ships Liberdadi and Praia d’Aguada are ensuring voyages on the Sal, Santiago, São Nicolau and Boavista routes.
extra programming
In this way, as of today, July 20, the ship Liberdadi will ensure two extra trips per week between Sal and São Vicente, at night.
Praia D’Aguada, on the other hand, will make an extra weekly trip, on the Santiago/Sal/Boa Vista/Sal route , in order to “normalize the situation”.
As for the São Vicente/Santo Antão line, the company guarantees that the Navio Chiquinho BL remains “operational”, with activity taking place “within normality”.
Enhanced child safety
The relocation of child passengers, says the company, has caused additional restrictions, taking into account the non-separation of families, but also the capacity in terms of safety equipment on board.
In this sense, he guarantees, the company has already doubled the capacity of lifejackets on the Praia d’Aguada and Liberdadi ships.
Normalized situation until the end of July
The company expects the situation to normalize as soon as passengers with delayed trips are disposed of, which is expected to happen until the end of July.
“All passengers with trips scheduled for the month of August will travel normally. We are making every effort, in the search for solutions that are efficient and agile and that allow the flow of passengers in delay as soon as possible”, maintained the CVI.
New helpline
The company also announced that monitoring and information for passengers was reinforced, with the provision of a new specific service line. It is open from 8 am to 11 pm, on weekdays, by calling 350 03 32.
All passengers also receive, he said, information by SMS.
CVI reiterates its apology to customers, and says that “it is aware of how much it affects their routine and personal and professional life”, but that it is “working hard” in order to normalize the situation.
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