Africa-Press – Eswatini. Eswatini is embracing digital innovation in the justice sector with its pioneering virtual remand court system, which is transforming how accused persons appear before the courts.
UNDP Resident Representative, Mr Henrik Franklin, along with his team and judicial officers, observed virtual remand court proceedings at the Mbabane Magistrates Court this morning. The courtroom, equipped with screens, cameras, and secure digital links, connects the court directly to Sidvwashini Remand Centre, allowing accused persons to attend hearings without leaving the facility.
Principal Magistrate Fikile Nhlabatsi presided over 14 cases, during which the accused were informed of hearing dates, had opportunities to report health concerns, and negotiated bail adjustments. Magistrate Nhlabatsi emphasised that each case was handled individually and professionally, with the virtual setting ensuring full engagement as if the accused were physically present.
“The digital system has helped to reduce transportation costs between remand facilities and the courts. It has also reduced security risks, particularly when large numbers of accused, sometimes up to 500, appear at once, which previously required more officers and vehicles,” said Principal Magistrate Nhlabatsi.
On average, the virtual court hears 50 to 60 cases weekly. Between January and June 2025, the Mbabane Magistrates Court alone processed approximately 1,500 cases, significantly cutting time, costs, and security demands. Correctional officers and court staff participate seamlessly via audio-visual links, ensuring the integrity of proceedings is maintained.
UNDP has been instrumental in supporting this digital innovation, providing technical expertise to establish Eswatini’s first remote virtual system in 2022. Following the success in Mbabane, the government expanded the system to Manzini and Nhlangano in 2024, with further expansions proposed for the Lubombo Region, including Siteki, Big Bend, and Mawelawela.
“This trailblazing digital solution strengthens the efficiency and effectiveness of Eswatini’s justice system. We are proud to have supported its development in partnership with the Judiciary, Correctional Services, and other stakeholders,” Mr Henrik Franklin said.
The collaboration between UNDP, the Judiciary, and the Ministry of Justice and Constitutional Affairs highlights the transformative power of technology in public service delivery. Today, the courtroom is not only a place of justice but a hub of digital innovation that ensures timely and secure access to legal processes.
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