Africa-Press – Eswatini. Eswatini Bank has channelled over E21 billion into Eswatini’s economy over the past 15 years, a landmark investment that Managing Director Dr. Nozizwe Mulela says reflects the bank’s central role in driving national development.
Delivering her address at the Business Gala Dinner, she described this milestone as a clear demonstration of the bank’s resilience, relevance, and long-standing commitment to empowering communities, businesses, and national projects.
A Gathering With National Purpose
Dr. Mulela emphasised that the dinner was not simply a ceremonial event but a strategic platform to strengthen partnerships across government, SOEs, and the private sector. She reiterated that Eswatini’s progress relies on shared responsibility and a unified approach to socio-economic development.
A Bank Built on Impact
She noted that the E21 billion milestone reflects the bank’s developmental mandate and its role as a catalyst for socio-economic advancement. Over the years, Eswatini Bank has financed communities, supported national infrastructure, and enabled businesses to expand, leaving a deep footprint across multiple sectors.
Turning Challenges Into Action
Addressing shareholders and industry leaders, Dr. Mulela acknowledged recent pressures, including system modernisation delays and shifting market expectations, but made it clear that the bank responds to challenges with decisive action rather than excuses. Key initiatives include:
• Enhanced IT infrastructure and strengthened security
• A refreshed core banking environment
• A new full core banking system, with the tender set to be issued next week
• Expanded digital offerings such as the Shesha Digital Wallet and agency banking programme
“These investments are essential,” she stressed, reaffirming the bank’s drive to deliver a secure, simple, efficient, and affordable digital banking experience for all customers.
A Customer-Focused Transformation
Dr. Mulela highlighted a shift toward a more customer-centric operating model. The bank is introducing dedicated relationship teams who will proactively visit organisations to understand their needs, challenges, and aspirations, especially for SOEs and corporate clients.
A National Call: ‘Partner With Us’
She encouraged institutions to deepen or begin their partnership with Eswatini Bank, noting that as a wholly government-owned and resilient financial institution, every cent of profit is reinvested directly into the national economy.
“Allow us to be your enabler for all things banking,” she said, inviting organisations to support a bank that exists entirely to serve the nation.
Shared Vision, Shared Progress
Dr. Mulela reminded stakeholders that their financial decisions significantly influence investment flows, job creation, infrastructure outcomes, and overall economic stability. A strong banking partner, she noted, strengthens institutions, builds economies, and uplifts citizens.
Looking Ahead With Confidence
Closing her remarks, she encouraged guests to reconnect, rethink possibilities, and reimagine what can be achieved through collaboration. Her message delivered a tone of optimism and unity, reinforcing Eswatini Bank’s commitment to national progress and collective achievement.
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