Africa-Press – Eswatini. The Emergency Medical Service (EMS), commonly known as paramedics, has assured the nation of its full preparedness to respond to medical emergencies during the festive season.
EMS Director Dr Masitsela Mhlanga said the service is fully equipped and strategically positioned to handle a wide range of emergencies that traditionally increase during the holiday period. He was speaking on Wednesday, December 17, during a briefing held to inform the public of EMS operations and availability throughout the festive holidays.
Dr Mhlanga explained that EMS has put in place enhanced operational measures to ensure swift response times, particularly in areas known to experience high volumes of road accidents. He announced the launch of Operation Siyashesha, a nationwide emergency response initiative that will be active throughout the festive season.
Under Operation Siyashesha, paramedics will respond to various health emergencies, including road traffic accidents, medical emergencies, natural illnesses requiring urgent care, and cases involving pregnant women in labour. Dr Mhlanga emphasised that the aim of the operation is to save lives by ensuring timely and professional medical intervention.
“This is a time when emergencies tend to increase, and we want the public to know that we are ready, alert and available,” he said.
In addition to general emergency response, EMS has placed special focus on the elderly, whom Dr Mhlanga described as a vulnerable group in need of greater care and attention. He noted that elderly people play an important role in society and deserve respect and access to quality healthcare.
“Caring for the elderly is everyone’s responsibility. They are valuable members of our communities and must be protected and supported,” he said.
To strengthen response capacity, Dr Mhlanga revealed that the 977 toll-free emergency line has been expanded, along with an increase in the number of ambulances available to transport patients to health facilities.
Several high-risk and high-traffic zones have been activated across the country. Among them is Malagwane, which will have two ambulances operating on a 24-hour basis. Nkhaba and Ngwenya have also been designated as key response points, with EMS staff and ambulances on standby around the clock.
Dr Mhlanga assured the public that all ambulances are fully equipped with essential medical equipment, allowing paramedics to administer first aid and stabilise patients before they reach healthcare centres.
He encouraged members of the public to use the EMS services responsibly and to contact 977 immediately in the event of an emergency, expressing confidence that the service is ready to ensure a safer festive season for all.
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