Africa-Press – Gambia. The Gambia government is urging all civil servants to complete the on-going Self-Service Verification exercise before April 18, 2026, a senior communications officer reports.
The Ministry of Public Service (MoPS) has urged all Heads of Ministries, Departments and Agencies (MDAs) to ensure that civil servants under their supervision complete the exercise before the deadline.
Speaking to the Voice Newspaper about the ongoing civil service verification exercise, Mr. Alhagie Jallow, Director of Reforms leading the national HRMIS project at the Ministry of Public Service (MoPS) says the exercise is nearly at its completion stage.
According to him, the Ministry has expressed concern over the current level of participation by civil servants adding that as at April 7, 2026, a total of 280 accounts have been created, out of which only 84 submissions have been completed, thus representing just 30% compliance.
“Meaning 196 civil servants are yet to submit their verification, including 130 individuals who have never logged into the system despite receiving their credentials,” Mr. Jallow explained.
He noted that the level of non-participation suggested that many civil servants may be unaware of the exercise, have not checked their official email accounts, or require additional support to complete the process.
According to Mr. Jallow, the Self-Service Verification exercise is a key component of the government’s workforce digitization and payroll integrity initiative; thus will enable civil servants to independently review and confirm their personal details, employment records, and biometric data through a secure online platform.
He emphasized that the process is fully digital and does not require physical visits to any government office and he therefore explained that heads of MDAs are directed to take immediate and proactive steps to ensure full compliance within their institutions.
These, he continues, include: identifying non-compliant staff, communicating through multiple channels beyond email, ensuring staff access their login credentials, and providing necessary support through designated focal persons.
“Failure to complete the verification process by the stated deadline may result in administrative actions, including suspension from the government payroll pending resolution,” director Jallow told civil servants.
He finally emphasizes that leadership intervention at the MDAs level is critical to achieving full participation and ensuring the integrity of the civil service database.
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