AfricaPress-Tanzania: CRDB Bank has inaugurated a mobile branch for Majimoto area in Mlele District, in Katavi in its bid to bring financial services nearer to clients.
Also, the bank, one of the largest lenders in the land, donated seven motorcycles valued at 17.5m/- to Katavi’s cooperative societies to ease transport problems.
CRDB’s Senior Manager Corporate Communications and Public Relations, Emmanuel Kiondo, said the mobile branch would help increase access to banking services in the area and surrounding districts hence stimulating economic activity in the region.
“As a leading patriotic bank our goal is to support the government efforts to uplift access to financial services for ‘wananchi’ “This way the bank stimulates economic growth by the way of facilitating easy financial transactions for individual and business clients,” Mr Kiondo, who represented the bank’s Director of Communications, Ms Tully Mwambapa, said on Tuesday.
CRDB Bank has been at the forefront of developing alternative service delivery options to increase the ease and convenience of customer service.
These services include the establishment of digital service delivery systems through CRDB Agencies, SimBanking, SimAccount and Internet Banking.
“Despite these digital service delivery systems, CRDB still believes in the existence of branch services that help maintain relationships between the bank and its clients and thus help provide better customer service,” he said.
The mobile branch will offer all banking services from Monday to Saturday starting with account opening, deposit and withdrawal, credit applying, and foreign exchange.
Also in later days the branch will offer ATM services. Katavi Regional Commissioner Juma Zuberi said when receiving seven motorcycles that Mlele is a strategic economic district in the region and the branch poised to foster further business activities.
“I urge all Mlele and the surrounding districts residents to take the advantage and opportunities offered by CRDB to improve their business as well as to embrace other services that will help them achieve their business goals including investment opportunities,” Mr Zuberi said.
Apart from physical branch services, the lender has also more than 60 CRDB Agencies in the region.
The motorcycle donation was part of the bank 1.0 per cent profit reduction for corporate social responsibility (CSR) policy.
CRDB, which has a subsidiary in Burundi, serves over 3.0 million clients through a wide network of 268 branches, more than 15,000 CRDB Agents, and 537 ATMs.
