Africa-Press – Lesotho. The Nedbank Lesotho launched two new customer value propositions for the premium market designed to meet the personalized needs of customers. The two new offerings are the private banking bundle and the middle market bundle product, which will be called savvy plus. The private banking bundle product has already been utilized in the market in the past few weeks, with great response from target customers.
Managing Director Nedbank Lesotho PJ Bouwer said this two new offerings is part of the bank’s journey to remain competitive in the Lesotho market, and its strategic drive to make the recent brand repositioning change and system upgrade relevant to existing customers’ needs while also attracting new customers.
“We are pleased to bring these new bundled products that offer value for money to our clients, while simplifying their banking by also providing alternative electronic and self-service banking solutions.
Many of the transactional needs of our customers such as Automatic teller machines transactions, point of sales purchases, and internet banking are free within the bundles for a one monthly price,” he said.
The new private banking bundle gives clients free unlimited electronic banking on Nedbank ATMs, internet banking, Point of sales and the new Nedbank App, plus free debit orders, all for M219.00 per months.
However Bouwer indicated that the savvy plus offering will be launched later this month. “The savvy plus offering will be launched later in this month.
It is an enhanced current account for middle market clients earning above M3000 that gives them a number of free transactions that are aligned to their typical needs and usage in a month, for a fixed fee of M109,” he said.
Bouwer also added that among the first offerings launched this year by the bank was the personal internet banking, followed by mobile banking and the Nedbank App in July 2017.
“This indicates the bank’s drive to innovate in a new era, and provide user-friendly transactional banking, mobile, and electronic banking solutions,” he said.
Head of Private banking Ntšebo Moshoeshoe also added that the launch of these new products comes on the back of the successful implementation of Nedbank’s core banking system upgrade that happened at the end of 2016.
“After introducing the new core system we saw fit to support our clients with cost effective electronic and self-service banking channels. We also wanted to simplify and provide alternative pricing options.
We do listen when our clients are not happy, they had a problem with our pricing, and they were not able to see their transactions clearly, but with this new products pricing will be more visible.
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