Africa-Press – Uganda. Ugandan insurance companies paid out shs442.73 billion in claims in the first six months of 2025, data from the Insurance Regulatory Authority has said.
A claim is a formal request to your insurance provider for reimbursement against losses covered under your insurance policy.
Speaking about the half year performance for the insurance sector industry , IRA CEO, Al Hajji Ibrahim Lubega Kaddunabbi said the shs442.73 billion was an increase from the shs423.8 billion paid during the same period in 2024.
“The gross claims paid out during the period totaled shs442.73 billion, representing 43.6% of the shs1.016 trillion in total industry Gross Written Premiums (GWP). This highlights the substantial financial impact of claims on the industry and reflects the growing benefits being delivered to policyholders,” Kaddunabbi said.
He also noted that the increase in the amount paid out in claims means more policy holders are benefitting from the policies they took under insurance, a factor he said helps drive public confidence in the insurance sector.
“ As IRA we will remain committed to ensure all legitimate claims are paid and in time. We are also committed to ensure those involved in fraud are invested and prosecuted accordingly.”
Insurance coverage
According to the regulator, the insurance industry has also recorded a significant expansion in coverage, with the total number of insured people rising from
405,837 to 506,119, representing a 24.7 percent growth.
“This increase translates into more than 100,000 additional lives covered within one year, underscoring the sector’s growing contribution to financial protection and social security,” Kaddunabbi said.
The figures also show that individual policies grew from 352,395 to 402,405,indicating a 14.2 percent increase.
“This growth was strongly supported by the uptake of micro-insurance, which nearly doubled from 62,220 to 111,856, reflecting increased access for low-income and informal sector households. Non-life and HMO segments also posted moderate gains, while individual life policies registered a marginal decline, suggesting the need for renewed innovation in retail life products,”Kaddunabbi said.
On the other hand, group policies emerged as the fastest-growing segment, nearly doubling from 53,442 to 103,714 indicating a 94 percent growth, a state of affairs that IRA CEO, Kaddunabbi said indicates a strengthening role of employer-driven and institutional insurance schemes, which are increasingly anchoring collective risk protection for employees and organized groups.
“Overall, the results point to a sector that is broadening its base through both mass-market micro-insurance and group-based risk pooling, thereby enhancing financial inclusion and workplace protection.”
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