Africa-Press – Eswatini. Industrial Development Company of Eswatini (IDCE) recently held its annual Customer Day at The George Hotel, bringing together clients, financial institutions, and development partners for a full day of networking, empowerment, and strategic dialogue.
The event provided a platform to celebrate IDCE’s clients and highlight the company’s ongoing commitment to supporting inclusive economic growth. Notable attendees included representatives from the Eswatini National Provident Fund (ENPF), Eswatini Revenue Services,, Golden Eagles, the Centre for Financial Inclusion (CFI), and local entrepreneurs.
IDCE Chief Executive Officer Fairlie Mabuza described Customer Day as one of the most significant events on the IDCE’s calendar.“This event celebrates you,our customers and partners,” said Mr. Mabuza. “As a development finance institution, our mission is centered around creating inclusive, sustainable growth. That mission only becomes real when it translates into your progress, your businesses, your communities, and your dreams.”
He stressed that the day was designed to go beyond presentations and foster genuine connection and collaboration.“This day is about more than just presentations and panels, it is about connection,” he said. “It is about ensuring that our solutions continue to meet your evolving needs.”
The event featured informative sessions designed to equip participants with knowledge to improve governance and business growth. Sifiso Phiri, Finance Manager at IDCE, delivered a presentation on corporate governance, highlighting ethical leadership, accountability, and transparency based on the King IV Report.
Corporate governance refers to the systems, structures, and processes that direct and control businesses. According to Nana Angel Dlamini, Manager – Corporate Services and Company Secretary at IDCE, effective governance tools include written roles and policies, regular meetings, financial controls, and proper recordkeeping.One major advantage of corporate governance is that it promotes transparency and accountability in how a business is run.
Representing the Centre for Financial Inclusion, Ndabenhle Mangwe encouraged entrepreneurs to form clusters in their constituencies, noting that working in groups enhances access to government services and market opportunities.“Services are more easily accessible when working in groups,” said Mangwe. “And if you’re struggling to find markets, CFI is available to assist.”
Thulile Simelane from the Eswatini Revenue Service (ERS) spoke on tax compliance and urged business owners to comply with tax obligations, warning that they could face penalties for non-compliance.She explained that all businesses must register within 60 days of starting operations. Simelane added that companies are taxed at 25% of their taxable income, while presumptive taxpayers pay 1.75% of turnover. She reminded business owners that annual returns must be submitted online by October 31.
The event offered a valuable opportunity for clients to engage with IDCE and its partners, share insights, and explore ways to grow sustainable businesses across Eswatini.
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